Privacy Policy

Last Updated: April 2026

1. Introduction

MilaKnight OS ("we", "our", or "us"), operated by MilaKnight Agency, is a social media analytics and management platform. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform at os.mila-knight.com.

By using MilaKnight OS, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you register, we collect your name, email address, and role within your organization.

2.2 TikTok Data (via TikTok Login Kit)

When you connect your TikTok account, we collect the following data using TikTok's official API:

  • user.info.basic: Open ID, avatar URL, display name — used to identify and display your connected TikTok account.
  • user.info.profile: Bio description, profile web link, profile deep link, verified status — used to display your profile information in the dashboard.
  • user.info.stats: Follower count, following count, likes count, video count — used to display organic performance metrics.
  • video.list: List of your public TikTok videos including titles, view counts, and engagement — used to display content performance analytics.

2.3 Meta (Facebook & Instagram) Data

When you connect your Meta accounts, we collect:

  • Page insights: reach, impressions, engagement, follower count
  • Ad account performance: spend, CPC, impressions, link clicks
  • Instagram account insights: reach, profile views, website clicks
  • Basic profile information for account identification

2.4 Other Platforms

We may also collect analytics data from Snapchat Ads, LinkedIn, X (Twitter), Google Ads, YouTube, and Salla when you choose to connect those accounts. In each case, only the data necessary to display performance metrics is collected.

3. How We Use Your Data

  • To display real-time analytics and performance metrics in your dashboard
  • To generate reports for your social media accounts
  • To authenticate and maintain your connected platform accounts
  • To send notifications related to your account or service updates
  • To improve our platform's features and user experience

We do not sell, rent, or share your personal data or platform data with any third parties for advertising or commercial purposes.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. TikTok data obtained via the API is used in real-time and is not stored beyond the session unless explicitly needed for dashboard display. You may request deletion of your data at any time.

5. TikTok API Compliance

Our use of TikTok data is subject to the TikTok Terms of Service and TikTok Privacy Policy. We only request data scopes that are strictly necessary for the functionality described above. We do not use TikTok data for any purpose beyond providing analytics within our platform.

6. Data Security

We implement industry-standard security measures to protect your data:

  • All data is transmitted over HTTPS/TLS encryption
  • Access tokens are stored securely and never exposed publicly
  • Access to your data is restricted to authorized personnel only
  • Regular security reviews are conducted on our infrastructure

7. Your Rights

You have the right to:

  • Access: Request a copy of the data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and all associated data
  • Disconnection: Disconnect any social media platform at any time from your connections page
  • Portability: Request your data in a portable format

8. Data Deletion

To disconnect your TikTok or any other social media account, visit your Connections page in the platform. To request complete deletion of all your account data from our servers, contact us at support@mila-knight.com. We will process deletion requests within 30 days.

9. Third-Party Services

Our platform integrates with third-party APIs (TikTok, Meta, Snapchat, LinkedIn, X, Google, Salla). Each integration is governed by the respective platform's privacy policy. We are not responsible for the privacy practices of these third-party platforms.

10. Children's Privacy

MilaKnight OS is intended for business use only and is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: support@mila-knight.com
  • Website: os.mila-knight.com
  • Company: MilaKnight Agency, Egypt